This Privacy Policy explains exactly what personal data dess77 collects from players in Bangladesh, how that data is used and protected, and what rights you have over your information. We believe in full transparency — this document gives you the complete picture.
Before reading the full policy, here are the six core privacy principles that underpin how dess77 handles every piece of player data.
dess77 collects personal data only for specific, clearly defined purposes — account registration, identity verification, payment processing, fraud prevention, and platform improvement. We do not collect data speculatively or for purposes that have not been disclosed to you in this policy.
We collect only the minimum amount of personal data necessary to deliver the dess77 platform and meet our legal obligations. If a specific piece of information is not required to operate your account or comply with applicable regulation, we do not ask for it.
Player data is protected by 256-bit SSL encryption in transit and encrypted at rest on secured infrastructure. Access to personal data within the dess77 organisation is restricted on a strict need-to-know basis. Security controls are reviewed and updated on a continuous basis.
dess77 does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or any party whose primary business is monetising personal information. Data is shared with third parties only as described in this policy — primarily for payment processing, fraud detection, and regulatory compliance.
Personal data is held only for as long as it is necessary for the purpose for which it was collected, or for as long as required by applicable law. When data is no longer needed, it is securely deleted or anonymised so that it can no longer be linked to any individual player.
You have meaningful rights over your personal data at dess77. You may request access to the data we hold, ask for corrections, request deletion under applicable circumstances, or withdraw consent for specific processing activities. Requests are handled promptly by our support team.
Important Notice: This Privacy Policy ("Policy") describes how dess77 ("the Platform", "We", "Us", "Our") collects, uses, stores, and protects the personal data of individuals ("Player", "User", "You") who access or use the dess77 platform at dess77.app. By registering an account or using the platform in any way, you acknowledge that you have read and understood this Policy. Please read it carefully.
dess77 is an online casino and sports betting platform operating at dess77.app, providing gambling and entertainment services to players in Bangladesh and other eligible markets. References to "dess77", "We", "Us", or "Our" in this Policy refer to the operators of the dess77 platform and its associated services.
For all privacy-related enquiries, including requests to exercise your data rights, you may contact the dess77 Data Support team at the email address provided in Section 13 of this Policy. We are committed to handling all privacy matters promptly and transparently.
The following categories of personal data may be collected by dess77 in connection with your use of the platform:
dess77 collects personal data through the following channels:
dess77 uses the personal data we collect for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age and identity verification (KYC) | Identity data, KYC documents, device data |
| Processing deposits and withdrawals | Financial and transaction data, identity data |
| Fraud prevention and security monitoring | Technical data, behavioural data, financial data |
| Responsible gaming monitoring and intervention | Behavioural data, account settings, transaction data |
| Customer support and dispute resolution | All categories relevant to the enquiry |
| Personalised promotions (where consent given) | Contact data, behavioural data |
| Platform analytics and improvement | Technical data, behavioural data (anonymised where possible) |
| Regulatory compliance and legal obligations | Identity data, financial data, KYC documents |
We do not use your personal data to make fully automated decisions that produce significant legal effects without human review. Where automated screening tools are used (for example, in fraud risk scoring), outcomes that affect your account are reviewed by a member of the dess77 team before action is taken.
dess77 processes your personal data on one or more of the following legal bases depending on the specific processing activity:
dess77 does not sell your personal data. We may share your data with third parties only in the following limited circumstances:
All third-party service providers engaged by dess77 are required to handle your personal data in accordance with applicable data protection standards and are not permitted to use your data for their own independent purposes beyond the scope of the services they provide to dess77.
The dess77 platform uses cookies and similar technologies to operate core platform functionality, remember your preferences, and analyse usage patterns. The following types of cookies may be used:
Most web browsers allow you to manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the dess77 platform. By continuing to use the platform after being informed of our cookie use, you consent to the placement of cookies on your device as described in this Policy.
dess77 retains personal data for as long as it is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Once the applicable retention period has expired and there is no other legal basis requiring continued retention, your personal data will be securely deleted or anonymised.
dess77 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure. Key security measures include:
While we take data security very seriously and apply robust controls, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. If you suspect a security incident involving your dess77 account, contact support immediately at [email protected].
As a player on the dess77 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with a clear description of your request and sufficient information to verify your identity.
You have meaningful control over your personal data. Here is a plain-English summary of the rights available to you as a dess77 player.
You may request a copy of the personal data dess77 holds about you, along with information about how it is being used and with whom it has been shared.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated promptly.
In certain circumstances, you may request the deletion of your personal data — for example, where it is no longer necessary for the purpose for which it was collected and no legal obligation requires its retention.
You may ask dess77 to restrict processing of your personal data in specific circumstances — for example, while a rectification request is being assessed or where you contest the lawfulness of processing.
Where processing is based on your consent or contractual necessity, you may request your personal data in a structured, commonly used, machine-readable format for transfer to another service.
You may object to processing based on legitimate interests, including direct marketing. Where you object to marketing communications, we will cease that processing immediately upon receipt of your request.
Response Timeline: dess77 will acknowledge all data rights requests within 48 hours and provide a substantive response within 30 days of receipt. Complex requests may require additional time; if so, we will notify you of the reason for any delay. All requests must be submitted to [email protected] with sufficient identity information to allow us to locate your account securely.
The dess77 platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not register an account or use the platform in any way.
If dess77 becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately closed, all associated data will be reviewed, and deposited funds will be returned to the source payment method following verification. Parents or guardians who believe a minor has accessed the platform should contact us immediately at [email protected].
🔞 For adults aged 18 and above only. Please play responsibly.
dess77 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When material changes are made, we will notify registered players by posting a prominent notice on the platform and, where appropriate, by sending an email to the address associated with your account.
The effective date of the current version of this Policy is stated at the top of this document. Your continued use of the dess77 platform following notification of any changes constitutes your acceptance of the revised Policy. We recommend reviewing this page periodically to stay informed of how we handle your personal data.
The current version of the Privacy Policy is always available at dess77.app/privacy-policy. Previous versions may be requested from our support team.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data dess77 holds about you, please contact our support team using the details below. We aim to respond to all privacy enquiries within 48 hours Bangladesh Standard Time (BST, UTC+6).
This Privacy Policy is written in English and is the authoritative version. Any translation provided for informational purposes is secondary; the English text governs in all cases.
If you have questions about how we handle your data, our support team is available around the clock. You can also explore the platform, check out our FAQ, or review our full Terms & Conditions for more information about your rights and obligations as a dess77 player.